• Sarah Hughes Solutions

    "...sometimes you find yourself in the middle of nowhere, and sometimes in the middle of nowhere you find yourself"

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    As your coach, my vision is:

     

    to help you if you are feeling stuck in your life, this may be through chronic, debilitating illness, difficulties in your relationships, imbalance in your work/life, stress or anything else which is causing concern to you.

     

    As your coach, my values are

     

    to:

    inspire you

    empower you

    understand you

    educate you

     

     

    As your coach, my goals are

     

    to help you to access:

     

    the life of your dreams

    an understanding of who you truly are

    your own road to a healthy life

    your own boundless physical and emotional energy

    your own empowerment through education

     

     

  • ABOUT ME

     

    I am a certified Coach qualified in USA with Robbins-Madanes Training, and a certified Advanced Life Skills Coach qualified in the UK (with Distinction) with a Diploma in Life Skills Coaching - Advanced with Stonebridge College.

     

    I am a Member of The Association for Coaching in London.

     

    I have over 20 years' business experience in multi-national organisations working at many different levels and am a Chartered Company Secretary.

     

    I understand what it is like to live with the symptoms of Chronic Fatigue Syndrome/ME having been someone who suffered with the condition for 8 years.

     

    Now fully recovered and because my illness affected all areas in my life, I am in the very best place, as your coach, to understand what life is like for you at the moment and I can help you to move forward and discover the life of your dreams.

     

    I offer 1 hour coaching sessions face to face (Bristol and Herefordshire areas), Skype/telephone (worldwide) and online coaching (worldwide).

     

    My rates are

     

    £50 per hour's session (PAY-AS-YOU-GO coaching)

     

    I recommend 6 sessions to really get the most out of the coaching experience, but as my style of coaching can have very quick results, I am happy for you to come as often as it suits you to meet your needs.

     

    With my INVESTMENT PACKAGE, if you buy 6 sessions, and pay in advance, you ONLY pay for 5, because this is an INVESTMENT for the future you deserve and want, not simply an outgoing cost!

  • Buy coaching session(s)

    I offer 1 hour coaching sessions (see below)

  • CONTACT ME

    Contact me here for any questions you have about coaching or if you'd like to book a 30 minute discovery call to find out if coaching is for you.

    By continuing, you agree to our Terms & Conditions and Privacy Policy.
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  • Coaching Client Reviews

    “I booked three sessions with Sarah when needing help figuring out which areas of my work and life needed most attention, and of what kind. How glad am I that I did. From the moment we began, Sarah started drawing out the most important issues from the jumble with her wonderful warmth, encouragement and humour. She helped me decide where to focus, offering a variety of super-simple, manageable, achievable strategies that brought my goals from beyond to within my reach. I returned to each next session with proof of much pretty immediate progress and success, and left feeling empowered, calmer and with way more belief in my abilities than before. So delighted. If you’re looking for someone to help you work out how to navigate your own particular Spaghetti Junction of life, work, the universe and everything, I heartily recommend that you go see Sarah.” Frances, Bristol

     

    ‘I was lucky enough to be introduced to Sarah by my local business network and I am so happy I was! I run a busy therapy business and have lots going on both on the home front as well as within my business. Her strategies not only helped me face challenges with a new sense of purpose but in a well structured manner that I could implement easily. Her recommendations on books to read and people to "follow" were also exceedingly useful, broadening my own knowledge and helping my client base. On a personal level Sarah is so easy to talk to, a great listening ear and sensible forthright responses to my "bumps in the road". Thanks again Sarah for your valuable input, it means a lot!.”’ Kate, Portishead

     

    ‘Sarah has such a lovely warm personality which puts you straight at ease. I went through a number of life changing circumstances and I am so glad that I had the support and guidance from Sarah. I feel like I am where I am meant to be in life, I have changed so much as a person and I can finally feel excited about the future- Sarah's coaching has been a life changing experience, I just wish I reached out and started this journey sooner. Thank you so much Sarah’ Elizabeth, Herefordshire

     

    'Sarah has helped me to move forward with my recovery from ME. She is very knowledgeable about ME and is a very empathetic coach having recovered from the condition herself. Sarah taught me breathing techniques which are hugely helpful and other tools and techniques to use as needed. The detailed accounts that Sarah sent following each session served as very useful reminders of all that we covered as well as advice what to work on between sessions. I'm very grateful to Sarah for all her help and support. She is an inspiration!' Client, Bristol

     

    'I came to Sarah when I really needed to transform my life through improving my self esteem and relationship issues. I had previously had lots of counselling and was slightly sceptical about life coaching, but decided to give it a go. I'm so glad that I did. Even after just a few sessions I started to feel more like the old me who was stronger and happier. The techniques that Sarah uses in her approach are extremely powerful and life changing. I am now in a much better place and able to cope with life's difficulties better than I ever could. I am eternally grateful to Sarah for the amazing work that she did with me. Thank you!' Kim, Bristol

     

    "I love having Sarah Hughes as my coach. As a qualified coach myself I both understand the value of coaching and have found it difficult to find a good coach. I chose Sarah because of the insight and intuition she showed when helping a friend one day. My instincts were right! In the last 8 months we have talked about such a variety of things but all leading to the same goal - to help me get ready and set up my new business. I'm ready both emotionally and practically, way ahead of my own expectations. I cannot sum up properly here all the ways that Sarah has helped. In each session we have done something different. I think and move at high speed and Sarah is flexible with that, knowing when to let me flow and when to pause and reflect or maybe to challenge. I started off with an awareness of the process (this is inevitable when you coach yourself). Now I just trust her and launch into our session. It's a pleasure to recommend Sarah to you, as a coach. She's the best!" Michelle, Bristol


    "I am living testimony to Sarah Hughes' amazing coaching skills - as is my mum. Sarah really is talented, compassionate, focused; she has all the important attributes of a great coach to guide you with care and compassion to finding your answers, thank you Sarah" Saira, Miami.

    "Ever since the very first coaching session with Sarah, I have always felt listened to and supported. Sarah has the ability to ask exactly the right questions to help me clarify my thoughts and move forwards. I am now much clearer about where I want to go and how to get there. I strongly recommend Sarah to anyone thinking of coaching." Celia, Bristol

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Sarah Hughes Solutions
Coaching Agreement

Number of Coaching Sessions:    tbc                Length of each Session: 1 hour
Start Date:                                                             End Date:   tbc                                        
Location:          Druid Stoke Avenue, Bristol BS9 1DD or Breinton, Hereford HR4 7PR

Role of Coach
To be non-judgemental, objective & open throughout the coaching process. 
To focus on goal & outcome of coachee.
Encourage & challenge coachee to reach full potential.
Support coachee during their development.
Ensure location of sessions is private & conducive to development.
To observe confidentiality of all discussions at all times unless there is a potential for, or a risk to self or others, the organisation or the law.
Agree with coachee when an issue cannot be dealt with through this coaching agreement.
All records and reports resulting from the sessions will be kept securely during the process and properly destroyed at the end.

Role of Coachee
Recognise the coaching process is an investment in your development.
Honest & open communication between you and coach at all times.
Willing to embrace any necessary change to aid attainment of goal.
Prepared to take on board feedback you receive.
Open to challenges to your thoughts, ideas, working practices
Commit to the principles of coaching to aid your development.
To give at least 24 hours’ notice if unable to attend a coaching session.

Communications
This section defines how and when communications take place between coach & coachee.
Following each session coach emails session notes & actions to coachee
48 hours before the next session coachee emails coach with up-date on progress.
Ad hoc updates can be sent via email or texts as required.
Contact Details:
Coach email:   info@sarahhughessolutions.com Coachee email:                                                                                            
Mobile No.   07775826769                      Mobile: No.  

Acceptance of Agreement Terms
Coach:          Sarah Hughes                                Coachee:  
Signature:                                Date:                   Signature:                        Date:
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Website privacy notice

   
1.   INTRODUCTION  
  
This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.sarahhughessolutions.com.
 
By providing us with your data, you warrant to us that you are over 13 years of age. 
  
Sarah Hughes is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
  
Contact Details
 
Our full details are: 
 
Full name of legal entity: Sarah Hughes
 
Email address: info@sarahhughessolutions.com
 
Postal address:  Druid Stoke Avenue, Stoke Bishop, Bristol BS9 1DD
 
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@sarahhughessolutions.com 
 
2.  WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT 
Personal data means any information capable of identifying an individual. It does not include anonymised data.
 
We may process the following categories of personal data about you:

Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract. 

User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business. 

Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.  Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising.  Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business). [NOTE SEE SECTION 4 BELOW]

Sensitive Data
 
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@sarahhughessolutions.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
 
We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling. 
 
4. MARKETING COMMUNICATIONS 

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). 

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time. 
 
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at info@sarahhughessolutions.com at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc. 
 
5.  DISCLOSURES OF YOUR PERSONAL DATA  
 
We may have to share your personal data with the parties set out below:
 
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers 
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets. 
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
 
6.  INTERNATIONAL TRANSFERS  
 
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
 
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
 
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
 
We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
 If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. 
7.  DATA SECURITY  
 
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
 
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

8.  DATA RETENTION  
  
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
  
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
 
9.  YOUR LEGAL RIGHTS  
 
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
 
You can see more about these rights at: 
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at info@sarahhughessolutions.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
  
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
  
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
 
 10. THIRD-PARTY LINKS  
 
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

11. COOKIES  
 
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see www.sarahhughessolutions.com